At fashionreps, we are committed to delivering your luxury-inspired fashion products safely, discreetly, and efficiently. We work with trusted international courier partners to ensure secure delivery, with full tracking provided throughout the shipping process.
If your package is lost or fails to arrive for any reason, fashionreps will arrange a reshipment at no additional cost.
Important Shipping Information
Accurate Shipping Details
Customers are responsible for providing complete and accurate shipping information at checkout. Please double-check your address and contact details to prevent delivery issues.
Customs Duties & Import Fees
Any customs duties, import taxes, or related fees imposed by local authorities are the responsibility of the buyer.
Customs-Friendly Labeling
To help reduce the risk of customs delays, all packages are labeled with appropriate product descriptions and reasonable declared values.
Shipping Origin
All orders are shipped directly from our Hong Kong warehouse.
Tracking Information
Once your order has been dispatched, a tracking number will be sent to your registered email address.
Tracking Updates
Please allow up to 5 business days for tracking information to become active on the courier’s website.
Customs Clearance Delays
Customs inspections in some countries may take longer than expected. These delays are beyond our control, and we appreciate your understanding.
Shipping Options & Costs
Shipping fees are automatically calculated at checkout based on your destination and selected shipping method.
We currently offer:
- Free Standard Shipping
- Paid Express Shipping
Order Processing Time
All orders are processed within 2–4 business days after payment confirmation, excluding weekends and public holidays.
During peak seasons or periods of high order volume, processing times may be slightly extended.
Estimated Delivery Time
- Express Shipping: 6–8 business days
- Standard Shipping: 10–15 business days
Delivery times are estimates and may vary depending on destination, customs procedures, and courier operations.
Customs & Import Regulations
Customs regulations differ by country. Once the shipment reaches the destination country, fashionreps is not responsible for customs inspections, import taxes, duties, or delays imposed by local authorities.
Lost or Delayed Packages
If your order is delayed or appears to be lost during transit, please contact our customer support team as soon as possible. We will investigate promptly and, if necessary, arrange a replacement shipment at no extra cost.
Thank you for choosing fashionreps. We appreciate your trust and are dedicated to ensuring your luxury-inspired fashion items arrive safely, securely, and on time.